Live & Work Well - 2020 EAP

Helping you and your family cope when life gets challenging.

EligibilityEnrolling in BenefitsMaking Changes During the YearSelecting a Medical PlanHealth ProsContact a Benefits Provider


You must be enrolled in a Sysco-sponsored national medical plan, administered by BCBS, to access these programs.

Live & Work Well, Sysco's Employee Assistance Program (EAP) for 2020, is offered at no cost to you to help you and your family cope when life gets challenging. Live & Work Well, administered by Optum, can assist with issues such as communicating effectively, managing stress, family conflict, overcoming anxiety or depression, financial planning, legal questions and much more.

It’s a confidential counseling and information service for all Sysco associates and covered dependents. You and anyone in your household can get up to five free visits per issue, per year.

All Live & Work Well services must be pre-certified through Optum. You can call Optum for pre-certification at 1-866-519-6166. If extended or long-term treatment is required, benefits may be paid by your Mental Health/Substance Use Disorder coverage. All associates and dependents will be referred to an in-network Optum provider.

For information about 2021 EAP resources, click here.

Visit Optum’s dedicated COVID-19 (coronavirus) website for resources to help support and educate you during this stressful time. You’ll find:

  • An educational video that covers the basics about COVID-19 (coronavirus) and how to protect yourself from the virus
  • A COVID-19 situation dashboard, rolling updates and travel advice
  • Webinars on coping with traumatic events and managing stress
  • Commonly asked questions about COVID-19 (coronavirus)
  • Information on coping with a public health event, managing COVID-19 (coronavirus) anxiety and more
More COVID-19 (coronavirus) Resources

In addition to the Live & Work Well Employee Assistance Program through Sysco, there are many great public resources. Here are a few you can go to for reliable information, guidance and crisis help.

CDC (Centers for Disease Control and Prevention)
NAMI (National Alliance on Mental Illness)

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Related Contact Information:
Live & Work Well Employee Assistance Plan (EAP)
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