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Affected by Hurricane Ida and Need Assistance?

Sysco is committed to helping all of our associates impacted by this disaster. We care about you, and we want to get you the help you need to get back on your feet quickly. This page will give you access to information on disaster support resources and Sysco benefits resources that can help during this challenging time.

Sysco Benefits Resources

Telehealth service

Regardless of your medical plan, all impacted associates can receive free consultations through the Teledoc hotline.


For associates in impacted areas (Louisiana and Mississippi):

  • Express Scripts will allow you to get early fills or an emergency fill at a retail pharmacy, when mail order medications cannot be delivered. If you need to fill a medication that has been lost or damaged, the pharmacy will complete an immediate refill order.
  • Please use the following website to find an open retail pharmacy
  • Patients can call any pharmacy first showing as open. The pharmacy's website is also a good way to check.
Employee Assistance Program (EAP)

Get 24/7 crisis support that includes up to 5 full counseling sessions, at no cost to you. Learn More and see the Employee Assistance Program and Telemental Health Services pages in your Benefits Guide

401(k) Plan Loan/Hardship Withdrawals

Fidelity can help you with 401(k) loans and/or hardship withdrawals, including:

  • Loans: The loan amount available is $50,000, reduced by the highest outstanding loan balance in the last 12 months. A maximum of two loans are allowed at any time, subject to current loan provisions.
  • Hardship: The Disaster Relief Hardship will allow a hardship distribution that is pre-approved and does not require a suspension of plan contributions. As a pre-approved transaction, participants will not be required to mail in documentation to Fidelity; however, you will want to keep your documentation for your records. Additionally, this will allow the funds to be delivered to those in need much faster.

Log on to or call Fidelity at 1-800-635-4015 for questions and assistance.

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Check back frequently for new resources and updates!