Behavioral Health & Substance Use Benefits
Overview
BCBS provides behavioral health benefits and substance use benefits for colleagues enrolled in a Sysco-sponsored national medical plan. (If you’re enrolled in a local HMO plan, contact your HMO provider for coverage information.)
Behavioral health services may or may not be covered based on diagnosis, service type, source of referral, treatment setting, and type of provider. Some services may be covered in specific settings (such as a counselor’s office) but not in more intensive settings.Â
Deductibles and out-of-pocket maximums for behavioral health are combined with those for medical.
Services
You and your provider should consult with BCBS to determine if a service you are seeking is covered.
Pre-Certification
Pre-certification is required for inpatient services and non-standard services. If these services are not pre-certified, they will be subject to a penalty. To pre-certify, call BCBS at 1-866-491-4911.
