Telehealth
Virtual Medical and Behavioral Health Care
Resolve minor medical issues quickly, easily, and remotely—including behavioral health issues—with MD Live, Sysco’s telehealth vendor. If you’re enrolled in a Sysco-sponsored medical plan, you automatically have access to MD Live and its board-certified, telemedicine-trained doctors. Virtual visits are available by phone, mobile, and video 24 hours a day, 7 days a week.
The cost of medical consultations will be the same as a PCP or specialist office visit for your individual plan.
Quick Treatment for Common Conditions
You and your covered family members can receive treatment to address the following concerns.
Non-Emergency, Acute General Medical Needs
- Flu and colds
- Sinus problems and seasonal allergies
- Bronchitis
- Pink eye
- Food poisoning
- Arthritis and backache
- Rashes, sunburns, and skin irritations
- Bug bites
During your appointment, a board-certified doctor will review your symptoms, recommend treatment, and send prescriptions to your preferred pharmacy. If more care is needed, they’ll refer you to your doctor.
Behavioral Health Issues
MD Live can also help with the following behavioral health issues:
- Depression and panic disorders
- Relationship, marriage, and parenting issues
- Grief and loss
- Eating disorders
- Stress substance use disorders
- Trauma and PTSD
- Men’s and women’s issues, and more!
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E-Treatment Virtual Care
MD Live E-Treatment lets you get urgent care without a phone or video call. From the app, go to Urgent Care and choose the E-Treatment option. You’ll answer a short questionnaire, and a board-certified doctor will review your responses and send a diagnosis and treatment plan—prescriptions are included when appropriate. It’s fast, convenient, available 24/7, and can treat more than 100 common conditions.
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I Want To...
Register with MD Live in advance so that when you need care later, you can speak with a doctor even more quickly. Create an account on MDLive.com. You’ll need the primary member’s name and date of birth, your BCBS member ID, and the names and dosages of any prescriptions you’re taking for your appointment.
To make an appointment with an MD Live provider, log in to MDLive.com. If you have not created an account, you will need to do so from the homepage before you can log in.
When you need care, log in to your account to get started or call 1-888-680-8646. You can also use the MDÂ Live app.
