Critical Illness

Additional medical protection to cover significant out-of-pocket expenses for eligible colleagues.

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Critical Illness coverage through Aetna provides an extra layer of insurance to help you cover significant out-of-pocket costs. With this coverage, you receive a lump-sum benefit if you or a covered family member is diagnosed with a covered illness. You can use the money to help pay for expenses not covered by your medical plan, to cover lost wages, child care, travel, basic healthcare costs, or any of your regular household expenses. Critical Illness Insurance is a great way to ease some of your financial burdens while allowing you to focus on your family, health, and recovery.

The policy is portable, which means you can maintain your coverage if you leave Sysco.

Health Screening Benefit

The Aetna CriticalIllness Plan includes an annual health screening benefit. This benefit pays you $50 per covered member annually for completion of a covered health screening. It’s easy to collect your benefit:

1. Log into the My Aetna Supplemental app or website. View instructions here.

2. Click on “Report New Claim.”  

3. Review, digitally sign, and submit your claim* 

Aetna will mail you a check or deposit the funds into your bank account if you’ve already signed up for direct deposit.

If you are already a member and you are filing a health screening claim from an email or mobile app notification, you just need to click the submit/file button to file your claim.

*Aetna will process your claim and pay your health screening benefit as outlined in your summary of benefits. The benefit is available once per member, per plan year. 

Coverage Amounts

You can elect coverage for yourself or for yourself and eligible dependent(s) in the amounts shown here. Eligible dependents include dependent children until their 26th birthday. In order to elect the benefit for your dependents, you must also be enrolled. There are no medical questions you need to answer or medical tests you need to take to get coverage.

The cost of coverage can be found in the Total Rewards Café.

Filing a Claim

To file a Critical Illness claim, download the My Aetna Supplemental mobile app or visit Register on the site if you haven’t already. (You’ll need your Member ID or Social Security number.) You can also access the member portal through

Once you are logged in, follow these steps to file a claim.

  1. Click on “Report New Claim.”
  2. Follow the steps and answer the questions.
  3. Review your claim for accuracy and submit.

Once you are logged in, follow these steps to file a claim.

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Critical Illness
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