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Restricted Period

The restricted period is from Friday, August 25 at 7:00 p.m. CT until Thursday, August 31 at 11:59 p.m. CT. You will not be able to submit or process benefit transactions, such as qualified status changes, benefit enrollments, or beneficiary designations.
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Aetna Healthcare Advocates

times
Enrollment & Eligibility
EligibilityEnrolling in BenefitsMaking Changes During the Year
Tools & Resources
Selecting a Medical PlanHealthcare AdvocateContact a Benefits ProviderYour Rights and Protections Against Surprise Medical Bills
pillar_health
Health
MedicalMedical
DentalDental
VisionVision
Prescription DrugsPrescription Drugs
TelehealthTelehealth
Walk-in Clinic/Urgent CareWalk-in Clinic/Urgent Care
Health Savings Account (HSA)Health Savings Account (HSA)
Health Care FSAHealth Care FSA
Dependent Care FSADependent Care FSA
Limited Use FSALimited Use FSA
Health Management ProgramsHealth Management Programs
Specialty Health ResourcesSpecialty Health Resources
SyscoFit Onsite Fitness CenterSyscoFit Onsite Fitness Center
pillar_mind
Mind
Behavioral Health/Substance Use BenefitsBehavioral Health/Substance Use Benefits
Virtual Behavioral Health ServicesVirtual Behavioral Health Services
Employee Assistance Program (EAP) - Resources for LivingEmployee Assistance Program (EAP) - Resources for Living
Parent Support ResourcesParent Support Resources
HeadspaceHeadspace
pillar_security
Security
401(k)401(k)
Employee Stock Purchase PlanEmployee Stock Purchase Plan
Life and AD&DLife and AD&D
DisabilityDisability
Leave of AbsenceLeave of Absence
Hospital IndemnityHospital Indemnity
Critical IllnessCritical Illness
Legal InsuranceLegal Insurance
Identity Theft Protection PlanIdentity Theft Protection Plan
College SavingsCollege Savings
Auto & Home InsuranceAuto & Home Insurance
Coming Soon: Pet InsuranceComing Soon: Pet Insurance
pillar_community
Community
Resource GroupsResource Groups
Perks at WorkPerks at Work

Connect with the Aetna Healthcare Advocate!

Managing your health and your benefits can be challenging. How do you find out if a procedure is covered? When can you get an appointment with a specialist? What if you have questions about a medical bill?

Now you have a care team of highly trained advocates who can help you. Your Aetna Healthcare Advocate will support you in navigating the healthcare system and connect you to the right resources. They are just one phone call away at
‍1-833-361-0223.

Can I work with the Aetna Healthcare Advocate?

Yes. If you are enrolled in a Sysco-sponsored national medical plan, administered by Aetna, you can work with a Healthcare Advocate.

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The Aetna Healthcare Advocate is your own, personal benefits advisor, who you can access by phone or online chat. They can support you in navigating the healthcare system and help connect you to the right resources.

The Aetna Healthcare Advocate can help you with:

  • Getting answers about a diagnosis
  • Selecting a doctor
  • Learning about your coverage
  • Planning for upcoming treatment
  • Estimating healthcare costs

As your personal assistant, your Aetna Healthcare Advocate will:

  • Find healthcare solutions that fit your needs
  • Show you how to use our online tools to make the decisions that are right for you
  • Find network providers based on your medical needs
  • Assist you in scheduling appointments

Learn more about all the ways the Aetna Healthcare Advocate can help you!

Connect with an Aetna Healthcare Advocate Today

Call the Aetna Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m., Monday through Friday, in your time zone.

Live chat from 8 a.m. to 9 p.m., Monday through Friday, in the Eastern time zone.

Send an email. Login to your member account and select Send a Message. You’ll get a response within 24 hours.