Selecting a Medical Plan

Choosing the right plan can seem like a tough choice. We have tools to help!

EligibilityEnrolling in BenefitsMaking Changes During the YearSelecting a Medical PlanHealthcare AdvocateContact a Benefits ProviderPlan DocumentsYour Rights and Protections Against Surprise Medical Bills

Selecting a Medical Plan

Selecting the right medical plan can seem daunting as Sysco offers you a lot of great choices. Use these tools to help you choose a Sysco-sponsored national medical plan and estimate costs.

Rate Sheets

To see the rates for your medical plan and other Sysco benefits, go to the Total Rewards Café.

Aetna Healthcare Advocate

With all of Sysco’s great benefits, we realize that understanding your options can be confusing. So, for colleagues who are enrolled in a Sysco national medical plan, we’re offering you access to an Aetna Healthcare Advocate. Healthcare Advocates will offer you expert advice, as if they’re your very own health advisor.

  • Call the Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m. Monday through Friday in your time zone.
  • Live chat on from 8 a.m. to 9 p.m.  Monday through Friday in your time zone.

Learn more about connecting with an Aetna Healthcare Advocate or check out the FAQs.

"What's Your Medical Type?" Quiz

This interactive quiz ranks the four medical plans based on your answers.

Estimate Prescription Drug Costs with the Aetna/CVS RX Tool

Estimate prescription drug costs for each of the medical plan here.

Make Medical Decisions with Teladoc Medical Experts

As part of your Sysco health plan, you have access to free and confidential expert medical review services provided by Teladoc Medical Experts (formerly Best Doctors®). Whether you’re concerned about the accuracy of a medical diagnosis, need help deciding which treatment plan is right for you, want help finding a local expert specialist, or just have general medical questions and want an expert’s opinion, Teladoc Medical Experts can help. To learn more visit or call 1-800-Teladoc (835-2362).

Once a treatment decision is made, call a Healthcare Advocate at 1-833-361-0223 for help answering your coverage questions.

Network Providers

Find Aetna network doctors and facilities.

Click here to see if your provider is in the Aetna network. You will be prompted to select a plan name. The plan names will include the medical plans below:

If you choose the National HMO plan, you must use Aetna network providers to receive any benefits. If you choose one of the other plans, using network providers will help you get the best benefit. Note that the National HMO plan is not available in all areas.

Need an Aetna Claims Form?

You can find claim forms and other Aetna forms here.

Machine Readable Files

Per rules released by the Departments of the Treasury, Labor, and Health and Human Services, non-grandfathered group health plans and health insurance issuers in the individual and group markets (plans and issuers) must disclose certain pricing information through machine-readable files posted on an internet website. 

You can access the Aetna machine readable files here. This material is for information only.