Aetna Healthcare Advocate

The healthcare system today is more complicated than ever before and navigating your care options can be confusing. That’s why Sysco offers colleagues enrolled in a Sysco-sponsored national medical plan access to an Aetna Healthcare Advocate. When you reach out to the Aetna Healthcare Advocate, you’ll receive expert advice, through phone, email or chat.

Call the Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m., Monday through Friday, in your time zone.

Live chat from 7 a.m. to 8 p.m., Monday through Friday, in the Central time zone.

Send an email. Log in to your member account and select Send a Message. You’ll get a response within 24 hours.

Aetna Healthcare Advocates are available to all colleagues who are currently enrolled in a Sysco-sponsored national medical plan through Aetna.

The Aetna Healthcare Advocate will be like your own, personal benefits advisor, who you can access by phone, online chat or email. They can support you in navigating the healthcare system and help connect you to the right resources so you can:

• Locate providers
• Estimate costs
• Maximize your benefits
• Schedule doctor’s visits
• Manage real-time claims processing
• And much more!

Call the Aetna Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m., Monday through Friday, in your time zone.

Live chat from 7 a.m. to 8 p.m., Monday through Friday, in the Central time zone.

Send an email. Log in to your member account and select Send a Message. You’ll get a response within 24 hours.

Call the Aetna Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m. Monday through Friday in your time zone.

Live chat from 8 a.m. to 9 p.m. Monday through Friday in the Eastern time zone.

Send an email. Log in to your member account and select Send a Message. You’ll get a response within 24 hours.

Yes, the Sysco Benefits Center will continue to be available to all colleagues, regardless of your medical plan election. They can answer your benefits eligibility and enrollment questions. However, if you are enrolled in one of the four Sysco-sponsored national medical plans through Aetna, a Healthcare Advocate can help you with even more, like deciding which plan is the best for you or helping you save on healthcare costs.