March 11-March 22
faqs

Enroll from March 11 to March 22

Benefits Enrollment is from March 11 to March 22. The benefits you elect will be effective April 1, 2024. If you plan to cover a spouse or domestic partner or child(ren), be prepared to submit the date of birth and Social Security number for each covered dependent during the enrollment process. Sysco will conduct a verification of data after enrollment ends, and bswift's Dependent Verification Center will request documentation from you. You can find additional details about the verification process here.

Full-time, active colleagues in the U.S. are eligible for Sysco's group benefits (medical, dental, vision, life, AD&D, long-term disability, and flexible spending accounts). You may also cover certain family members, including your legal spouse (unless otherwise required by law) or domestic partner, and your dependent child(ren). Learn more here.

Once you have learned about your benefits, go to the Total Rewards Café to enroll and see the ways that Sysco rewards you! For instructions on how to enroll, click here.

Watch a Recorded Benefits Meeting - COMING SOON

Coming soon you will be able to watch a recorded benefits meeting and learn about your Sysco benefits.

If You Don’t Enroll

If you do not enroll, the only Sysco benefits you will have are the following company-paid benefits:

If you do not enroll by March 22, you will not have the opportunity to enroll in benefits again until Annual Benefits Enrollment which happens in the late fall, unless you experience a Qualified Status Change.

Sysco is Bridging Medical and Dental Plan Deductibles and Out-of-Pocket Maximums

Sysco is bridging deductibles and out of pocket maximums for Bix colleagues. This means that any medical and dental claims you incur from Jan. 1, 2024 through March 31, 2024 on your current Bix plans also will apply towards your Sysco medical and dental plan deductibles and out-of-pocket maximums for 2024.

Please note that it can take several weeks to process claims. If you have any questions, reach out to a Health Care Advocate at 1-888-792-3862.

Update Your Beneficiaries

Make sure your beneficiaries are up to date for your Life and Accidental Death and Disability (AD&D) coverages and the 401(k) plan. If you do not elect beneficiaries, it will cause delays with distributing benefits or account access in the event of your death. You can make changes to your beneficiaries at any time in the Total Rewards Café.

Transition of Care

Transition of Care services are available if you are currently in an active course of treatment that will be disrupted due to a change in your medical plan. Some examples include a scheduled surgery, pregnancy, or ongoing treatment for a serious illness or certain behavioral health conditions. Transition of Care services allow you to continue to work with your current care team for a designated period of time. 

To initiate Transition of Care coverage, you will need to complete a transition of care form that you can find here.

Provider Search Tools

Many of your benefits are administered by Aetna. Aetna has one of the largest networks in the country, with 1.2 million health care professionals, over 690,000 primary care doctors and specialists, and over 5,700 hospitals.

It’s important to make sure your medical, dental, behavioral health, and other current providers are in the Aetna network before you begin using your benefits.

Click here to see if your provider is in the Aetna network. You will be prompted to select a plan name. The plan names will include the medical plans below:

Click here to access step-by-step instructions for finding a network pharmacy.

If you have any questions about a specific drug for yourself or your dependents, reach out to Aetna’s Healthcare Advocate at 1-888-792-3862.

The Benefits Enrollment Mailer was sent to your home. The mailer has been translated into several languages. You can download a PDF copy here.

Choosing Your Sysco Health & Welfare Benefits

The online Benefits Guide has everything you need to learn about your benefits. In it, you’ll find sections on:

  • Enrolling and eligibility
  • Benefits contact information
  • Making changes to your benefits during the year
  • Overview of your benefits, including medical, dental and vision, savings and spending accounts, life insurance and AD&D, specialty health resources, and much, much more
  • Plan comparison charts
  • Links to vendor resources

Sysco provides options to help you secure your financial future.

Enrolling in the 401(k) and Employee Stock Purchase Plan (ESPP)

Sysco 401(k) Plan

You will be enrolled in the Sysco 401(k) at your current 401(k) contribution amount. If you are not currently contributing to the Bix 401(k) or if you are contributing less than 3%, you will be auto enrolled in the Sysco 401(k) at a 3% contribution rate in the fall. Prior to auto enrollment, you will receive a notice with the option to opt out.

Sysco automatically contributes 3% of your pay to your account every pay period, and for each dollar you contribute, Sysco matches it with 50 cents, up to 6% of your pay.

You can make both traditional and Roth 401(k) contributions, up to the IRS limits. The online Benefits Guide provides a comprehensive overview of eligibility, enrollment, contributions, and vesting. You can change your 401(k) contribution percentage or investment allocations at any time.

Employee Stock Purchase Plan (ESPP)

The Employee Stock Purchase Plan (ESPP) gives you ownership in the company by offering Sysco stock for purchase at a 15% discount. You will receive information directly from Fidelity on how to enroll. After you enroll and the Offering Period begins, a percentage of your pay is deducted from your paychecks and used to purchase an equivalent amount of discounted Sysco stock in quarterly Offering Periods. See the online Benefits Guide for more information.

Take advantage of these resources to get the most out of your Sysco benefits.

We believe in making it simple for you and your family to access and use your benefits, so we provide many of your benefits through Aetna or an Aetna preferred carrier. We hope you take full advantage of the information available to help make sound decisions for you and your family.

Answers to common questions about your Benefits Enrollment. You can find FAQs about all of your Sysco benefits here.

When is Benefits Enrollment?
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Benefits Enrollment is March 11 to March 22. The benefits you enroll in will take effect on April 1, 2024.

How will I enroll in benefits?
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Beginning March 11, go to SyscoBenefits.com and click on Total Rewards Café Login from the top navigation of the website. Detailed enrollment instructions can be found here.

Where can I find information about my Sysco benefits?
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Sysco offers you tools and resources to assist you in choosing and using your benefits.

You can find all of this on SyscoBenefits.com.

Does Aetna have a large network?
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Yes. Aetna is one of the largest health care carriers in the U.S., with an estimated 39 million people relying on Aetna for their health care. Aetna has one of the largest networks in the country, with 1.2 million health care professionals, over 690,000 primary care doctors and specialists, and over 5,700 hospitals. In addition, Aetna offers tools and information to help you make decisions about your health care.

To find out if your current provider is in the Aetna network, go here. You will be prompted to select a plan name. The plan names will include the medical plans below:

Click here to access step-by-step instructions for finding a network pharmacy. If you have any questions about a specific drug for yourself or your dependents, reach out to Aetna’s Healthcare Advocate at 1-888-792-3862.

How do I find an in-network Aetna provider?
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To find out if your current provider is in the Aetna network, go here. You will be prompted to select a plan name. The plan names will include the medical plans below:

Click here to access step-by-step instructions for finding a network pharmacy. If you have any questions about a specific drug for yourself or your dependents, reach out to Aetna’s Healthcare Advocate at 1-888-792-3862.

If my current provider is not in network with Aetna, will there be a transition of care for certain services?
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Yes. If you are currently receiving care during a pregnancy, undergoing treatment for a serious illness such as cancer or certain behavioral health conditions, or you have a surgery scheduled, not to worry! Transition of care services will be offered so you can continue working with your current care team for a specific timeframe. You will need to complete a transition of care form. You can download the form here. You can contact an Aetna Healthcare Advocate for assistance with the form.

Because my prescription drug coverage will be provided by Aetna/CVS, do I need to find new retail pharmacies or switch my mail order service?
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Yes, if you enroll in a Sysco-sponsored medical plan, you will use Aetna/CVS network pharmacies to fill your prescription drugs.  

After two monthly refills, all maintenance prescriptions will need to be filled in 90-day supplies through Caremark® Mail Service Pharmacy or a CVS retail pharmacy. Otherwise, the maintenance medication won’t be covered, and you will have to pay the entire cost.

The Aetna pharmacy network has almost 10,000 pharmacies in the U.S. Click here to access step-by-step instructions for finding a network pharmacy.

Check out the ScriptSync™ and SimpleDose™ programs on the Prescription Drugs page of the eGuide.

If I'm currently seeing a behavorial health provider, will I need to find a new provider?
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You will need to ensure your current behavioral health providers are in network with Aetna. To find out if your providers are in the Aetna network, simply go to Aetna.com and click Find a doctor to search for Aetna network doctors.

For your convenience, you can also access the Find a Provider page on SyscoBenefits.com. You will be prompted to select a plan name. The plan names will include the medical plans below:

What will happen to my Flexible Spending Account(s)?
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Current enrollments into Spending Accounts (FSA/DCFSA) will end effective Mar. 31, 2024. You will have the opportunity to enroll in a new Sysco Flexible Spending Account during the enrollment period of Mar. 11, 2024 to Mar. 22, 2024. Please note that historical election amounts will be reflected as reference information only, but you are responsible for ensuring you adhere to IRS contributions limits for the calendar year. If you have additional questions regarding current balances, please reach out to your current Spending Account administrator.

When will I get my ID card?
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Your ID cards (for medical, dental and prescription drug coverage) will be mailed to your home address in Workday. If you enroll in the Health Savings Account, you will be sent a debit card.

Do I get an ID card for all of my benefits?
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No, you will only get an ID card for medical, dental, and prescription drug benefits. You do not need one for the Vision Plan.

What will I pay for benefits?
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You will see your benefits costs in the Total Rewards Café when you enroll.

Visit the Café

  • To enroll during the Benefits Enrollment period.
  • To make changes to your benefits during Benefits Enrollment or for a qualifying life event.
  • To see all of the ways that Sysco rewards you, beyond your benefits.
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