Enrollment

All full-time and some part-time, active colleagues are eligible for Sysco-sponsored benefits.

You may cover:

• Your legal spouse.
• Your domestic partner.
• Your biological child, adopted child, stepchild, or foster child.

Before you begin enrollment, be sure to have your dependents’ information with you, including Social Security numbers and birth dates. It is your responsibility to ensure that your dependent information is accurate and that your dependent is eligible for benefits under Sysco’s plans. During enrollment, you will also be required to designate your beneficiaries for benefits, such as AD&D insurance and Basic Life insurance, if you have not already designated beneficiaries. Beneficiary designation for Life and AD&D is electronic.

Please make sure you have verified all information on your covered dependents (spelling of name, date of birth and SSN) as this information is used to create the statement reflecting the coverage you had under Sysco for the year and this information is provided to the government. Information on your dependents must match their Social Security card.

If you and your spouse or domestic partner are both eligible to enroll in the Sysco Health and Welfare plans, you can select one of the below enrollment options: 

1. You may each enroll independently/separately in Sysco benefits
   OR
2. You may cover your spouse as an eligible dependent under your plan (or vice versa)

Please note – you cannot elect both option 1 and 2. No Sysco colleague can be covered as both a dependent and a colleague under the plan.

In addition, your child(ren) cannot be covered as a dependent by both you and your spouse or domestic partner. Only one of you can cover your eligible child(ren).

Sysco covers domestic partners under all Health & Welfare benefits, including Medical, Dental and Vision Plans, Life Insurance and AD&D, and Critical Illness, the Accident Plan, and Hospital Indemnity coverage. If you cover a domestic partner, you will have to submit the date of birth and Social Security number for your domestic partner during the enrollment process. The Dependent Verification Center will request documentation, including a notarized affidavit, from you to support the domestic partnership, what you must provide within 45 days. You can read more about the Dependent Verification process in the Eligibility section of the Benefits Guide.

Sysco will conduct a verification of dependent data after the enrollment period ends:

• The Dependent Verification Center will request documentation (i.e. birth certificate, proof of marriage, adoption or legal guardianship records, and joint ownership paperwork, domestic partnership affidavit) to validate the relationship with your eligible dependents. Falsification of dependent eligibility may result in disciplinary action, up to and including loss of benefits or termination of employment.
• You will receive instructions on how to submit the required documentation in the mail.
• You will have 45 days to provide your documentation.
• If you are unable to provide the necessary documents within 45 days, please reach out to local HR as soon as possible to ensure coverage is not terminated.

For more information, click here.

You will enroll for your Sysco benefits through the Total Rewards Café. Look for the Total Rewards Café link on SyscoBenefits.com which will take you to the enrollment system on the Total Rewards Café, where you will be required to log in to access your personalized enrollment record. You may also enroll by calling the Sysco Benefits Center at 1-800-55-SYSCO. Representatives are available Monday–Friday, 7 a.m.–7 p.m. Central Time.

No. The enrollment system is available from home or work.

Your benefit premiums are in the Total Rewards Café.

Yes, you can enroll with a Sysco Benefits Center representative at 1-800-55-SYSCO (1-800-557-9726) Monday–Friday, 7 a.m.–7 p.m. Central Time.

Yes. The representatives at the Sysco Benefits Service Center are knowledgeable in Sysco’s medical plans and other benefits and can provide the information you need. If you are currently enrolled in a Sysco-sponsored national medical plan, administered by Aetna, you can reach out to a Healthcare Advocate for help!

First, go to the How to Enroll section of SyscoBenefits.com. There you will find a guide that will walk you through the steps to enroll using the enrollment system. If you still need assistance, call the Sysco Benefits Center at 1-800-55-SYSCO (1-800-557-9726) Monday–Friday, 7 a.m.–7 p.m. Central Time. Sysco Benefits Center representatives can help you solve your issue or take your benefit elections over the phone.

Yes. SyscoBenefits.com does not require a login, so your spouse or domestic partner or significant other can access the site and review all of the benefits information and use the tools. However, access to the Total Rewards Café (via the link on SyscoBenefits.com) is tied to your personal credentials, so while your spouse or domestic partner can access the benefits information on SyscoBenefits.com, you must log in to the enrollment system and submit your enrollment.

The Sysco Benefits Center representatives are available at 1-800-557-9726 Monday-Friday, 7 a.m.-7 p.m. Central Time. Representatives can help you with all of your benefits and enrollment questions. In addition to speaking with a representative on the phone, you can chat with one online or send your question via email. Spanish-speaking representatives and translation services are also available upon request.

If you are currently enrolled in a Sysco-sponsored national medical plan, you can also reach out to a Healthcare Advocate for all of your benefits questions. The Aetna Healthcare Advocates are available or you can send an email through the Total Rewards Café.

Yes. Your spouse or domestic partner can reach out to the Sysco Benefits Center. Your spouse or domestic partner can reach out to the Aetna Healthcare Advocate only if you are currently enrolled in a Sysco-sponsored national medical plan. However, your spouse or domestic partner will need to provide verification information including your name, the last four digits of your Social Security number, your date of birth, and ZIP code.

Yes. Contact the Sysco Benefits Center to learn the details.

As a first time user, you will need to register for an account. Click on the purple Login button on the right hand side of the Aetna home page or just go directly here.

Click on Register on the bottom of the login page. You can find your Member ID on the Aetna ID card that was mailed to your home address on file with Sysco. If you don't want to use your Member ID, you can use your Social Security number. Then fill in the rest of the requested information and register for your account.

Click here to see your legal notices.

When coverage ends depends on why you leave Sysco or how your employment ends.

• Leaving Sysco: If you leave Sysco, your benefits will end on your last day of employment at 11:59 p.m.‍
• Retirement: If you are retiring from Sysco, your coverage remains in place until the end of the month.  ‍
• Death: If you pass away, your coverage ends on your date of death; coverage for enrolled dependents remains in place until the end of the month.‍
• Dependent Age Out: Covered dependents who turn 26 will have their coverage dropped at the end of the month prior (at 11:59 pm) to turning 26.‍
• Qualifying Life Event: If you experience a qualifying life event that involves ending your benefits (like getting married), your benefits will end on the date of the qualified status change.‍
• Leave of Absence: For colleagues on an unpaid Leave of Absence, your coverage will end if payment is not received by the due date unless otherwise required by law.

Colleagues who terminate will lose coverage the same day at 11:59 p.m.