Affected by Hurricane Ian and Need Assistance?

Sysco is committed to helping all of our colleagues impacted by this disaster. We care about you, and we want to get you the help you need to get back on your feet quickly. This page will give you access to information on disaster support resources and Sysco benefits resources that can help during this challenging time.

Disaster Relief and Recovery Resources and Shelters
American Red Cross
Florida Division of Emergency Management
Coming Soon: Resources for Evacuees

Tips for Natural Disaster Preparedness

Helpful Phone Numbers

Sysco Benefits Resources

Teladoc Virtual Health Services

Regardless of your medical plan, all impacted colleagues can receive free consultations through the Teladoc hotline.


For colleagues in impacted areas (Florida):

  • Aetna/CVS will allow you to get early fills or an emergency fill at a retail pharmacy. If addition, if your mail order medications cannot be delivered and you need to fill a medication that has been lost or damaged, an Aetna/CVS pharmacy will complete an immediate refill order.
  • Please use the following website to find an open retail pharmacy.
  • Patients can call any pharmacy first showing as open. The pharmacy's website is also a good way to check.
Employee Assistance Program (EAP)

Get 24/7 crisis support from the Aetna Resources for Living EAP which includes up to 5 full counseling sessions, at no cost to you. See the Employee Assistance Program and Virtual Behavioral Health Services (through Teladoc)pages in the Benefits Guide.

Aetna Resources for Living EAP offers support during hurricanes and has a list of specific resources to help you if you are affected by Hurricane Ian.

Fidelity 401(k)

If you need to take a hardship withdrawal from your Fidelity 401(k), call 1-800-635-4015 or go to the Fidelity website.

Fidelity 401(k) Disaster Relief Hardship

You must live in County/Parish which is eligible for individual assistance from FEMA. You may be eligible to increase your withdrawal amount to pay reasonable federal, state and local taxes anticipated to result from the withdrawal. To claim a Disaster Relief Hardship, you must call 1-800-635-4015. You cannot make an online request.

Free MetLife Disaster Relief Legal Assistance

MetLife offers disaster relief legal assistance to all Sysco colleagues at no cost to you through December 31, 2022. This assistance includes:

  • Reviewing documents related to federal aid and insurance claims 
  • Providing consultation for identity theft issues due to lost personal documents 
  • Answering questions about damaged property for renters or homeowners 
  • Providing advice on dealing with creditors and bill collectors 

Call 1-800-821-6400 for assistance. This flyer provides additional information.

MetLife Supplemental Life Insurance

If you have purchased supplemental life insurance, you have access to additional benefits, including grief counseling. You can find additional details on the MetLife website.

Farmers (formerly MetLife Home and Auto)

Report claims:

  • Phone: 800-854-6011
  • Fax: 1-866-743-1546
  • Email:

Flood policy claims:

You can read more about Farmers claims resources here.

Check back frequently for new resources and updates!