Sysco Benefits Center Transition

As of September 1, the Sysco Benefits Center has a new administrator, bswift. Colleagues will continue to use the Total Rewards Café and access it on the home page of bswift provides an intuitive platform that guides colleagues through their benefits experience from start to finish.

Read this page carefully. At the bottom of the page you will find links to FAQs, other materials, and the splash page we’ve created for colleagues.

Your Action Needed

You play a key role in the success of this transition. When colleagues come to you with questions in the coming weeks, make sure you’re prepared to answer them. Read the FAQs related to the transition, and review the splash page we've created for colleagues.

In addition, we are asking HRBPs to post the screen ads shown below at your location during the dates indicated.

Benefits Payments Change for Colleagues on an Unpaid Leave Paying Direct Bill, Retirees, and COBRA Enrollees

As of September 1, Alight no longer administers benefits for these individuals. This impacts the automatic payments they may have set up for their coverage. Your banking information (referred to as ACH: Automated Clearing House) was not transferred to bswift. On or after September 14 they must go in and set this up to avoid delays of coverage payments. You can find instructions on how to do that here. Benefits coverage will continue.

Restricted Period is Over

The restricted period has ended.

Any colleagues who experienced a qualified status change during the restricted period can now record that change in the Total Rewards Café or by calling the Sysco Benefits Center. Colleagues must still record the change within 31 days of the qualifying status change (including the date of the event), per IRS rules.

In the case of new hires or newly eligible colleagues, they can now enroll in benefits through the Total Rewards Café or the Sysco Benefits Center. Colleagues must enroll within 31 days of their dates of hire or eligibility dates.

Preview of Communications


Answers to questions about the Sysco Benefits Center transition.

Read FAQs

Splash Page

Web page for colleagues with details about the Sysco Benefits Center transition. Live on August 7.

VIsit Page

bswift Login Instructions

Please do not share with colleagues prior to September 1.


TV Monitor Ads

For HR to display on TV monitors. See the distribution dates below.

Monitor Ad #1 should be displayed from August 7-24

Monitor Ad #2 should be displayed from August 25-31

Monitor Ad #3 should be displayed from September 1-15