Begin Your Journey on the One Care Path

Take full advantage of your Sysco benefits and let Sysco support you in your health and wellness journey throughout the year! We’ve made it even easier for you with One Care Path!

To get started on your One Care Path, call the Aetna Health Advocate at 1-833-361-0223 or go to See below for instructions on how to register on

Coordination of care.

With many of your benefits under Aetna, your providers have easy access to your records, allowing them to provide you and your family with consistent care.

Easy access.

Through Aetna, you have convenient access to your Explanation of Benefits, along with claims assistance, health care advocacy and care coordination.

One call for assistance and support.

With One Care Path, a single phone call to
1-833-361-0223 will get you connected with the help you need—be it finding a provider, understanding a claim or getting information about a specialty benefit.

Direct Access to Aetna

Your One Care Path starts with Aetna. Aetna has a page just for Sysco, which can be found at On this website, you will have instant access to important, personalized plan information, plus links to tools and resources to help you use and understand your benefits.

Register on

As a first time user you will need to register for an account. click on the purple Login button on the right hand side of the Aetna home page or just go directly here.

As a first time user you will need to register for an account. To get started, click on Register on the bottom of the login page. You can find your Member ID on the Aetna ID card that was mailed to your home address on file with Sysco. If you don't want to use your Member ID, you can use your Social Security number. Then fill in the rest of the requested information and register for your account.


Once you are registered, just go to and click on Login to access your personalized information and Aetna tools. Here's just some of what you'll find:

  • Find care by searching for network providers, walk-in clinics and reading doctor's reviews
  • Manage your claims and pay providers
  • Get claims breakdowns
  • See your coverage and costs, including coverage details, out-of-pocket costs and use tools to compare costs
  • Manage retail and mail order prescriptions and find a CVS pharmacy near you
  • Find resources to stay healthy, including researching treatment options, taking a health assessment and saving on gym memberships

Aetna Healthcare Advocate

The Aetna Healthcare Advocate can support you in navigating the health care system and help connect you to the right resources, like a payment estimator, so you can accurately assess and plan for health care service costs. With a simple, personalized experience, the Healthcare Advocate connects you to the right programs and resources. The Healthcare Advocate help you:

  • Locate providers
  • Estimate costs
  • Maximize your benefits
  • Schedule doctor’s visits
  • Manage real-time claims processing
  • And connects you to tools and resources

You can find more about the Healthcare Advocate in the Benefits eGuide.

Contact the Healthcare Advocate

Call the Healthcare Advocate at 1-833-361-0223. Your dedicated team is available 8 a.m. to 8 p.m., Monday through Friday, in your time zone.

Live chat from 8 a.m. to 9 p.m. EST,  Monday through Friday.

Send an email. Login to your member account and select Send a Message. You’ll get a response within 24 hours.

One Touch Access

Register on your benefits provider websites and download apps so you can easily access your benefits info, ID cards, claims info and more right from your phone.

You can download these apps for your smartphone from your phone carrier’s app store.


Don’t Miss Out – Explore

This website has a lot more to offer. Here are just a few resources on this website that will help you make the most out of your 2022 benefits. Be sure to use the search function at the top of the home page to search for exactly what you need.