2023 HR Preview Page for Annual Benefits Enrollment Nov. 16–30

Annual Benefits Enrollment is November 16 to November 30. The benefits enrolled in will take effect on January 1, 2023.

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Beginning November 16, colleagues will go to SyscoBenefits.com and click on Total Rewards Café Login from the top of the screen. Detailed enrollment instructions can be found here.

When colleagues have questions about 2023 benefits, there are three main resources:

• SyscoBenefits.com - our all-in-one benefits website
• Aetna Healthcare Advocate - a benefits advisor available to help colleagues enroll and answer their benefits questions
• Sysco Benefits Center - they can enroll colleagues for benefits and answer questions about eligiblity

We need you to be familiar with the offerings, but you are not expected to be a Sysco benefits expert. Leave that to our Total Rewards team. You should guide colleagues to the available resources and continue to support your colleagues as you always have. They value their relationship with you as their trusted HRBP and may turn to you during this transition.

The HR Preview page has been created for you. There you can find:

• An colleague video,
• A PDF of the mailer being sent to homes,
• A PDF of a flyer and poster for you to hand out to colleagues and
• Screen ads you can display at your location.

Communications to colleagues will begin October 31 and continue through the enrollment period.

Tell us what you hear. Your feedback helps us support you AND our colleagues. Contact Danita.Streight@Sysco.com or Ashley.Morley@Sysco.com with any feedback you have.

Yes. Aetna is one of the largest health care carriers in the U.S., with an estimated 39 million people relying on Aetna for their health care. Aetna has one of the largest networks in the country, with 1.2 million health care professionals, over 690,000 primary care doctors and specialists, and over 5,700 hospitals. In addition, Aetna offers tools and information to help you make decisions about your health care.

To find out if your current provider is in the Aetna network, go here. You will be prompted to select a plan name. The plan names will include the medical plans below:

• Basic/PPO/HSA Medical plans – Aetna Choice POS II network
• National HMO Medical plan – Aetna Select network
• Basic and Premium Dental plans – Aetna Dental PPO Network

To find out if a current provider is in the Aetna network, colleagues should go here. You will be prompted to select a plan name. The plan names will include the medical plans below:

• Basic/PPO/HSA Medical plans – Aetna Choice POS II network
• National HMO Medical plan – Aetna Select network
• Basic and Premium Dental plans – Aetna Dental PPO Network

Yes. Colleagues currently receiving care during a pregnancy, undergoing treatment for a serious illness such as cancer or certain behavioral health conditions, or if a surgery is scheduled, will have transition of care offered. Transition of care services allow colleagues to continue working with their current care team for a specific timeframe. They will need to complete a transition of care form which can be found here. Colleagues can contact an Aetna Healthcare Advocate for assistance with the form.

If a colleague enrolls in a Sysco-sponsored medical plan for 2023, they will use Aetna/CVS network pharmacies to fill their prescription drugs.  

After two monthly refills, all maintenance prescriptions will need to be filled in 90-day supplies through Caremark® Mail Service Pharmacy or a CVS retail pharmacy. Otherwise, the maintenance medication won’t be covered, and colleagues will have to pay the entire cost.

The Aetna pharmacy network has almost 10,000 pharmacies in the U.S. To find a pharmacy, click here. Then follow these instructions:

1. Scroll down to the Find a local pharmacy section.
2. Click Find a pharmacy ― all other Aetna plans and click Continue.
3. Complete the required fields, using Aetna National Pharmacy Network in the Select a Plan: field.

Check out the ScriptSync™ and SimpleDose™ programs on the Prescription Drugs page of the eGuide.

They will need to ensure their current behavioral health providers are in network with Aetna. To find out if providers are in the Aetna network, colleagues will go to Aetna.com and click Find a doctor to search for Aetna network doctors.

Or, go to the Find a Provider page on SyscoBenefits.com. You will be prompted to select a plan name. The plan names will include the medical plans below:

• Basic/PPO/HSA Medical plans – Aetna Choice POS II network
• National HMO Medical plan – Aetna Select network
• Basic and Premium Dental plans – Aetna Dental PPO Network

ID cards (for medical, dental and prescription drug coverages) will be mailed to home addresses in Workday in early January. Health Savings Account debit cards will be mailed in January as well.

No, they will only get an ID card for medical, dental and prescription drug benefits. They do not need one for the Vision Plan.

Colleagues will see their 2023 benefits costs in the Total Rewards Café when they enroll.