There are six ways that you can fill a prescription.

• Website: visit Express-Scripts.com
• Mobile app: Download the Express Scripts app from the Apple App Store or Google Play
• Over the phone: Call Express Scripts Member Services at 1-800-455-6891
• By Mail: Prescriptions can be mailed to the address below. If the prescription is being mailed without an order form, the following information should be written on the back of the prescription: patient’s name, patient’s date of birth, patient’s prescription ID number and patient’s mailing address.
  
  Express Scripts
  P.O. Box 66564
  St. Louis, MO 63166-6564
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• By fax: Only physicians can fax prescriptions to Express Scripts--patients cannot. The fax from the physician should include the patient’s name, patient’s date of birth, patient’s prescription ID number and patient’s mailing address.
• E-Prescribing: Your physician can also send in your e-Prescription to Express Scripts. They can contact Express Scripts for details.

If you (as a plan participant) receive a brand name drug in place of a generic in either of the situations below, you will pay the brand copay plus the cost difference between the generic drug and the brand name drug:

• The doctor writes a prescription for a brand name drug and indicates the patient (plan participant) should not be switched to the generic.
• The patient (plan participant) tells the pharmacist that they are only to have the brand name drug and that they do not want to be switched to a generic.

All of Sysco’s prescription drug benefits are administered through Express Scripts. Each of the medical plans offer the same prescription drug benefit with one exception: the HSA plan requires you to meet your deductible before the plan pays a portion of your costs.