You will need to ensure your current doctors are in network with Aetna. To find out if your providers are in the Aetna network, simply go to Aetna.com and use the Find a Doctor look-up to search for Aetna network doctors.
Take time now to look up your medical, dental, behavioral health and any other current providers to make sure they are in the network.
Need Help? Click here to see if your provider is in the Aetna network. You will be prompted to select a plan name. The plan names will include the medical plans below:
For your convenience, we’ve also added a Find an Aetna Provider link to the Find a Provider page on SyscoBenefits.com.
Yes. If you are currently receiving care during a pregnancy, undergoing treatment for a serious illness such as cancer or certain behavioral health conditions, or you have a surgery scheduled, not to worry! Transition of care services will be offered so you can continue working with your current care team for a specific timeframe. You will need to complete a transition of care form. The form is located in the Plan Information section in the Total Rewards Café. Starting January 1, 2022, you can also contact a Healthcare Advocate for assistance with the form.
Yes. You will need to find pharmacies in the Aetna/CVS network, as Express Scripts will no longer be the pharmacy carrier when you enroll in a Sysco-sponsored medical plan through Aetna. After two monthly refills, all maintenance prescriptions will need to be filled in 90-day supplies through Caremark® Mail Service Pharmacy or a CVS retail pharmacy. Otherwise, the maintenance medication won’t be covered, and you will have to pay the entire cost.
The Aetna pharmacy network has almost 10,000 pharmacies in the U.S. If you enroll in a Sysco-sponsored medical plan for 2022, you’ll use Aetna/CVS network pharmacies to fill your prescription drugs. To look up retail pharmacies in your area, go to Find a Pharmacy, then under “Select a Plan” choose the “Aetna National Pharmacy Network” and learn more about CVS Caremark® Mail Service Pharmacy services here. For maintenance drugs after two monthly refills, you must fill them as a 90-day supply through CVS Caremark® Mail Service Pharmacy or through a CVS retail location.
The behavioral health and substance use benefit will be provided by Aetna in 2022, so you will need to ensure your current behavioral health providers are in network with Aetna. To find out if your providers are in the Aetna network, simply go to Aetna.com and use the Find a Doctor look-up to search for Aetna network doctors.