Your Feedback Matters

X
double_angle_left
What's Changing for 2022

Telehealth and Virtual Behavioral Health Services

Explore Related FAQs:
Select a Category
 

chevron_down

Yes! Telehealth and Virtual Behavioral Health services will be offered through Teladoc in 2022.

 

chevron_down

Yes. Telehealth, offered by Teladoc in 2022, is an easy and cost-efficient alternative to expensive ER and urgent care visits. It’s available 24/7/365 over the phone or video chat—from the comfort of your home. Teladoc will also offer Virtual Behavioral Health services in 2022!

 

chevron_down

Beginning January 1, if you enroll in a Sysco-sponsored national medical plan, you will have access to board-certified, telemedicine-trained doctors via phone, mobile and video 24 hours a day, 7 days a week.

If it’s after hours or you can’t get to the doctor’s office, Teladoc connects you with board-certified doctors. They can treat many non-emergency medical issues by phone or video. This may help you avoid unnecessary urgent care and emergency room visits, which can be costly and time-consuming. And it’s convenient to use—you can speak to a doctor “on demand” in minutes. Or just schedule a time that’s more convenient for you. These doctors can resolve common health issues by answering questions, diagnosing illnesses, providing referrals or writing prescriptions as needed.

You can use Teladoc anytime you are away from home and in need of care. This includes care for dependents enrolled in your medical coverage, including those who are away from home, for example at camp, school or college. Teladoc is a convenient, affordable care option when you are away from home and may not have in-network providers close by OR if you or a covered dependent needs care  on the go.

 

chevron_down

Yes. Teladoc will provide online and video behavioral health counseling too. You can get the care you need from the comfort of your home.

You choose from board-certified psychiatrists, licensed psychologists, therapists or counselors—selecting the care provider that’s right for you. You can talk to the same therapist each time about anything from anxiety and depression to grief, family issues or relationship support.

You can connect with your behavioral health provider 7 days a week, from 7 a.m. to 9 p.m. local time, by video. Teladoc provides confidential support from wherever you’re most comfortable.

 

chevron_down

Yes. You will have access to MinuteClinic and CVS HealthHUB services at a low cost to you, including care for:

  • Allergies
  • Ear infections
  • Flu-like symptoms
  • Bug bites, stings and more

There are MinuteClinic locations inside select CVS Pharmacy® and Target stores and the CVS® HealthHUB™. CVS HealthHUB locations offer expanded MinuteClinic services, one-on-one guidance and resources for people to manage their health—with a focus on chronic conditions.

And you can access the expanded MinuteClinic services—including care for certain chronic conditions—at CVS HealthHUB locations at no or low cost to you. Telehealth through Teladoc and MinuteClinic are great options for care outside of an expensive ER visit.

The 2018 Wellness Rewards Program window ended on November 1, 2017. If you and your spouse completed the requirements by November 1, 2017, and earned your Wellness Reward for 2018, your reward will be deposited in your healthcare expense account in January 2018! Don’t be concerned if your Wellness Reward amount is not displayed in the enrollment system on the Total Rewards Café in 2017. Your 2018 Wellness Reward amount will not appear in the system until January 2018.

Please note: If you and your spouse completed the requirements early — by October 1, 2017 — and did not choose to receive your reward a different way during 2018 Benefits Enrollment, you will receive your reward as a credit to the medical plan premium taken from your paycheck each pay period in 2018. 

Watch for information about the 2019 Wellness Rewards Program coming soon!

x